Privacy Policy
Last Updated: July 14, 2026
We respect your privacy — and we mean it. This policy explains what information we collect when you visit our site or place an order, how we use it, and how we protect it. Our goal is to make sure you feel safe shopping for premium fragrances and scenting solutions with us.
1. Information We Collect
When you place an order or interact with our website, we collect some basic details to process your purchase and improve your experience. These include:
- Full NameSo we know who to send the package to.
- Email AddressFor order confirmations, receipts, and tracking updates.
- Shipping AddressTo deliver your air fresheners, oils, and diffusers.
- Billing InformationFor secure payment processing.
- Phone NumberIn case our delivery partner needs to contact you.
- Public IP AddressFor analytics and fraud prevention.
2. How We Use Your Information
We only use your details to complete your order, keep you updated, and improve our services. For example:
- Sending you order confirmations and shipping updates.
- Making sure your fragrance solutions reach you safely and on time.
- Contacting you if there's a delivery issue.
- Improving our website performance and custom product recommendations.
3. Who Sees Your Data
We never sell, rent, or trade your personal information to anyone. The only entities who see your details are:
Internal Team
Our internal order processing and customer support staff.
Courier Partners
Trusted logistics partners (Delhivery, Blue Dart, DTDC) to deliver your order.
Payment Gateways
Secure providers (such as Razorpay) to process payments safely.
5. Data Security
We store your information securely using modern encryption protocols and administrative safeguards. While no online transmission or database is 100% hack-proof, we take strong, commercial-grade measures to protect your data from unauthorized access, loss, or alteration.
6. Your Rights
You have control over your data. At any time, you have the right to:
Access
Request a copy of the personal data we store about you.
Rectification
Ask us to update or correct any inaccurate details.
Deletion
Request deletion of your data (except where legal holds apply).
To exercise any of these rights, please contact our support team at info@sbaroma.com.
7. Updates to This Policy
We may update this Privacy Policy from time to time to reflect changes in our logistics flow, security frameworks, or legal rules. If we do, we will update the date at the top of the policy page. We encourage you to review this page periodically.